Refund Policy
Last Updated: September 2026
60-Day Money-Back Guarantee
Every Memo Matrix order placed through the official checkout, regardless of package size, is covered by a 60-day money-back guarantee. If you are not satisfied with your purchase, you may return the unused bottles within 60 days of your original purchase date for a full refund.
How to Request a Refund
- Contact official customer support within 60 days of your purchase date.
- Provide your order confirmation or receipt details.
- Return the unused bottles in the condition requested by support.
- Your refund is processed once the return is confirmed.
What Is Covered
The guarantee applies to purchases made directly through the official Memo Matrix checkout. Orders placed through unauthorized third-party sellers or marketplaces are not covered by this guarantee.
Bonus Guides
The 3 digital bonus guides included with 3 and 6 bottle orders are provided as a purchase incentive and do not carry a separate refund value.
Processing Time
Refunds are typically processed after the returned bottles are received and confirmed. Processing time back to your original payment method can vary depending on your bank or card issuer.
Questions About Your Refund
For any questions about an existing order or refund request, contact official customer support directly through the official Memo Matrix website rather than through this informational site.